Contact Us

We’re here to help

Get answers quickly and easily via our BCAA Auto Marketplace FAQs, or through the BCAA Auto Marketplace Resources where your question might already be answered. If you need additional support, the BCAA Auto Marketplace customer support team can assist with listing your vehicle, purchases (seller packages, vehicle history reports, ID verification, and listing enhancements), how to access information and support navigating the marketplace.

Give Us a Call

The BCAA Auto Marketplace customer support team can help with your general inquiries at 1-833-531-7400. Monday to Friday from  8:00 am - 6:00 pm

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Email Us

Send us an email at support@marketplace.bcaa.com and one of our BCAA Auto Marketplace customer support team members will get back to you.

Find a BCAA Auto Service Centre

We have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with pre-purchase inspections, auto maintenance and repair needs.

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Find a BCAA Service Location

Visit one of our 29 locations across BC for your insurance needs. Walk-ins are welcomed. pre-booked appointments are also available. Paperless payments are preferred, so please consider paying by debit or credit card or CAA Dollars ®.

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We Speak All Languages

Looking to speak with an advisor in your preferred language? We provide service in over 240 languages and American Sign Language, just let us know.

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Need Roadside Assistance?

With a BCAA Membership, whether you have a flat tire, run out of gas, get locked out of your car, need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.

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